Question 1

What is an FAQ section? (Demo)

Accepted Answer

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?”
It’s a great way to help people navigate your site and can even boost your site’s SEO.

Question 2

What is your return policy?

Accepted Answer

If you’re not satisfied with your purchase, we accept returns on unused candles within 14 days of delivery. Please contact us for return instructions.

Question 3

What are your candles made of?

Accepted Answer

Our candles are made from 100% natural soy wax, premium toxin-free fragrances, and lead-free cotton wicks to ensure a clean, long-lasting burn.

Question 4

Can I insert an image, video, or gif in my FAQ? (Demo)

Accepted Answer

Yes. To add media follow these steps:

1. Enter the app’s Settings
2. Click on the “Get Started” button
3. Select the question you would like to add media to
4. When editing your answer click on the camera, video, or GIF icon
5. Add media from your library.

Question 5

How long do your candles burn?

Accepted Answer

Our candles are designed for longevity. Depending on the size, they burn between 40-80 hours when used properly.

Question 6

How can I make my candle last longer?

Accepted Answer

To maximize burn time, trim the wick to 1/4 inch before each use and allow the wax to melt evenly across the surface before extinguishing.